Privacy Policy

1. Information We Collect

• Account information such as email address and authentication details when you sign up.
• Chat prompts and conversation history used to provide our AI services.
• Usage data such as feature interactions, device type, and approximate location for service improvement.
• Billing information handled by our payment processor; we do not store full payment card details.

2. How We Use Information

We use your information to operate and improve CounterCapper, process subscriptions, personalize your experience, detect abuse, and communicate important service updates. We do not sell your personal data.

3. Data Sharing

We share limited data only with trusted service providers necessary to run the platform, such as cloud hosting, authentication, payment processing, and AI inference providers. We may also disclose information when required by law.

4. Cookies & Analytics

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how users interact with CounterCapper. You can manage cookies through your browser settings.

5. Data Retention

We retain account and subscription data as long as your account is active. Chat conversation history is retained for a limited period and may be deleted automatically after seven days. You can request deletion of your account data at any time.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data. Contact us to exercise these rights.

7. Security

We implement reasonable technical and organizational measures to protect your data. However, no online service can be completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes through the service or via email.